Privacy Policy

At Thuy Nga Channel (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. 

Your Consent to Our Privacy Practices

By browsing our website or buying our products, you consent to the collection and use of your personal information as described in this Privacy Policy. If you disagree with any part of this policy, please do not use our website.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly for updates.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly for updates.

1. What Personal Information We Collect: The personal information we collect depends on your interactions with our website and the actions you take, such as browsing or making a purchase. "Personal information" includes any data that identifies you, relates to you, describes you, or could reasonably be linked to you. The sections below detail the categories of personal information we collect, along with specific examples.

• Contact & Billing Information:

  Name, email address, phone number, shipping and billing addresses, and payment details (including credit card and banking information).

• Order Information:

  Details about your orders, including the products purchased, quantities, and order history.

• Usage Data:

  Data regarding how you interact with our website, such as your IP address, browser type, device information, and pages visited.

• Cookies and Tracking Technologies:

  Information is automatically collected when you visit our Site, open or click emails from us, or interact with our Services or advertisements using technologies such as pixels, web beacons, software development kits (SDKs), and third-party libraries to understand your preferences and improve your experience.

• Site and Service Support:

  Information provided by companies supporting our Site and Services, such as Shopify.

2. How We Use Your Information: We use the information collected for purposes including but not limited to:

• Processing Orders:

  To fulfill your orders, process payments, and arrange product delivery.

• Communication and Service Enhancement:

  To address your inquiries, provide support, and resolve any issues.

• Marketing and Promotions:

  To send newsletters, promotional offers, and other marketing materials. You can opt out of these communications at any time.

• Website Improvement:

  To analyze usage patterns, enhance website performance, and provide a personalized user experience.

• Legal Compliance:

  To adhere to applicable laws and regulations

3. How We Disclose Personal Information: In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons, as outlined in this Privacy Policy. These circumstances may include:

• Service Providers:
  With vendors or third-party service providers who perform functions on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

• Business and Marketing Partners:
  With business and marketing partners to deliver services and advertisements. These partners will handle your information in accordance with their own privacy policies.

• With Your Consent:
  When you direct us, request us, or otherwise consent to the disclosure of certain information, such as for shipping products, using social media widgets, or login integrations.

• Corporate Affiliates:
  With our affiliates or within our corporate group, as part of our legitimate interest in running a successful business.

• Business Transactions and Legal Obligations:                                   
  In connection with a business transaction, such as a merger, acquisition, or bankruptcy, or to comply with applicable legal obligations (e.g., responding to subpoenas, search warrants, or similar legal requests). Additionally, to enforce applicable terms of service or to protect and defend our rights, the Services, or the rights of our users and others.

4. How We Use Cookies

At Thuy Nga Channel, we use cookies to enhance your experience, power our Shopify store, and improve our Site and Services. Cookies help us remember your preferences, analyze site usage, and provide tailored content, services, and advertisements.

You can manage cookies through your browser settings, including blocking or deleting them. However, doing so may affect your experience and disable certain features of our Site.

While some browsers allow “do not track” signals, our Site currently does not respond to these signals. For more information, visit www.allaboutdnt.com. For details about Shopify cookies, see Shopify's Cookie Policy.

5. Children Privacy: The safety and privacy of children are important to us. Our products and services are intended for adults, and we do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided us with their information, please contact us using the details below. We will handle your request with care and promptly delete the data.

6. Third-Party Websites and Links: Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

7. Security and Retention of Your Information: We are committed to protecting your personal information with reasonable security measures, but no method of storage or transmission over the internet is completely secure, and we cannot guarantee full protection. In addition, information you send to us may be at risk during transit, so we advise against using insecure methods for transmitting sensitive or confidential information.

8. Use of Social Network Account Information

Our Sites may allow you to log in with social network accounts (e.g., Facebook, Twitter, Instagram, Pinterest). By doing so, you grant us access to shared elements of your profile in accordance with the social network’s terms and this Privacy Policy.

To manage what is shared, adjust your social network’s privacy settings. To disconnect your account, use your social network’s settings. Note that disconnecting may limit certain features on our Sites

9. California Consumer Privacy Act (CCPA): If you are a California resident, you have specific rights under the CCPA, including the right to:

• Access your personal information.
• Request deletion of your personal data.
• Know about the personal information collected and its purposes.

For more details, please refer to our CCPA Notice.

10.Your Choices and Rights: We respect your privacy and provide you with the following choices and rights regarding your personal information:

• Access and Update Your Information:
  You have the right to access and correct your personal information. To review or update your details, please contact us directly.

• Opt-Out of Marketing Communications:
  You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any email or by contacting us. Please note that even if you opt out, we may still send you essential service-related communications.

• Manage Cookies and Tracking Technologies:
  You can control or disable cookies and other tracking technologies through your browser settings. However, this may affect your experience and limit some features of our Site.

• Request Data Deletion:
  You can request the deletion of your personal information, subject to any legal obligations requiring us to retain certain data. Contact us to initiate this process.

• Withdraw Consent:
  If you have provided consent for certain data processing activities, you may withdraw it at any time by contacting us

Thuy Nga Channel
11901 Westminster Ave., Unit F, Garden Grove, CA 92843
Email: thuy.nga.5876@gmail.com
Phone: +1 (279) 279-8989

We are committed to addressing your concerns and ensuring your privacy is protected.